Student Support
Academic Coaching
The College offers academic coaching to students. Academic Coaches hold one-on-one meetings with students to work on time management, self-advocacy, motivation, goal clarification, reading comprehension, study skills, and developing personal plans for academic success. Visit Academic Coaching for more information.
ACCelerators
The ACCelerators at Austin Community College (ACC) are your all-in-one space for learning, studying, connection, and support.
Designed to help you succeed, ACCelerators combine cutting-edge technology, flexible learning environments, and personalized academic support—all in one place. Whether you’re taking classes, completing assignments, studying independently, meeting with other students, or working with an academic coach, student support specialist, or tutor, the ACCelerator gives you the tools and guidance you need to stay on track and reach your goals.
At Highland Campus, the ACCelerator spans 32,000 square feet, offering over 600 computer stations, open study spaces, study rooms, and classrooms. You’ll also have access to printing, scanning, various software, and other essential academic services. On-site academic coaches, tutors, supplemental instructors, faculty, and support specialists are always available to assist you – ensuring you’re never alone on your journey.
Round Rock, San Gabriel, and Rio Grande Campus ACCelerators offer the same high-impact, student-focused services in a smaller campus environment, i.e., high-quality personal support, reliable technology, and welcoming spaces to help you stay engaged and confident in your college experience.
Visit ACCelerator for more information and locations as well as to schedule a tour.
Career Counseling
The Career Counseling team possesses in-depth expertise in career counseling and career development that is utilized to, directly and indirectly, support career decision making of Austin Community College District (ACC) students (current and prospective) and alumni.
Career Counselors provide in-depth specialized personal counseling associated with critical career development and employment-related issues to current, former, and prospective students that exceeds the service level routinely available through existing campus personnel and resources. Career Counselors also support and confer with Student Accessibility Services, instructional departments, Continuing Education, Adult Education, Area of Study Advisors, Student Advocates, Clinical Counselors, Success Coaches, EDUC faculty, and others to develop a unified plan to meet group and individual needs associated with career development and career decision making.
Mental Health Counseling Services
Austin Community College (ACC) Mental Health Counselors are dedicated to providing ethical, confidential, and student-centered care. Our Licensed Professional Counselors and Licensed Clinical Social Work Counselors adhere to the highest standards of their respective licensing boards and are committed to supporting the mental well-being of our diverse student body. We offer counseling sessions to enrolled students over the age of 18. Our services are available by appointment and at no cost to students.
Following an initial intake assessment, counseling sessions are offered based on individual student needs. We also provide community referral assistance.
Concerns commonly treated include, but are not limited to the following:
-
- Mild to moderate anxiety, depression
- Stress management
- Grief and loss
- Managing symptoms of trauma
- Self-esteem concerns
- Identity development issues
- Adjustment issues such as transitioning to college life or new life circumstances
- Academic-related issues such as difficulty with attention, motivation, perfectionism, test anxiety, or self-management
- Interpersonal relationship issues such as break-ups, interpersonal conflict, communication, assertiveness, and family issues
Services Outside Our Scope of Practice:
While we are here to support as many students as possible, some services fall outside of what we can ethically and sustainably provide. We provide referral assistance for concerns outside of our scope of practice. Please consult our Mental Health Counseling Services web page for more information.
*Effective August 18, 2025, all Mental Health Counseling Services currently provided at the Cypress Creek and San Gabriel campuses will be relocated to the C.A.R.E. Network Center at the Round Rock Campus, located in Building 2000, Suite 2110.00. Services at the Northridge Campus will continue as usual. Students who prefer to receive counseling services at a location other than the Round Rock Campus are encouraged to utilize our virtual counseling options, which remain available to ensure flexibility and accessibility.
*Students who require services beyond the scope offered by the Mental Health Counseling team will be referred to community resources. Additionally all who reach out to us are offered referrals to Campus and Community Resources. Also, the counselor holds professional discretion to terminate and/or end the session(s).
*Our licensed clinicians hold professional discretion to terminate and/or end the session(s).
*ACCs Mental Health Counseling Services team offers counseling sessions to enrolled students over the age of 18.
For emergencies, please dial 911 or contact the ACC District Police at 512-223-1231.
Computer Access & Acceptable Use
Doing research? Writing a paper? Completing an assignment? If you need a computer, Austin Community College District (ACC) provides state-of-the-art systems and software at various locations on campus.
-
- Computer Centers
The Computer Center, located in or near each campus library, has computer stations with software for general student use. This includes writing papers, conducting online coursework, accessing the Internet, utilizing Online Services, and using ACCmail.
- Computer Centers
-
- Campus Wireless Network
The campus wireless network is accessible with your laptop or smartphone using your ACCeID and password.
- Campus Wireless Network
-
- Program-Specific Computer Labs
Additional computer labs provide access to specialized software for students enrolled in specific classes. An instructor-assigned login may be required.-
-
- Computer Science and Information Technology Labs
- Professional Nursing Computer Labs
- Visual Communication Computer Labs – Contact the department for availability
-
-
- Program-Specific Computer Labs
-
- iPad Kits
Student Technology Services provides access to iPad kits (iPads, keyboards, cases) for semester-long checkout. More information about Student Technology Services is available further below on this page.
- iPad Kits
-
- Use of College Information Systems
Financial Aid
You must reapply for financial aid every year, and you must maintain your grade point average (GPA) in order to remain in good standing to receive financial aid. Financial aid is an excellent opportunity to assist you with tuition, fees, and college expenses, so remember to visit or contact the Financial Aid Office to discuss your eligibility for aid and receive assistance with applying for and accepting your aid package. Visit Financial Aid for more information.
Jobs for Students
Austin Community College District (ACC) offers students the opportunity to work part-time in a community service position or a field related to their Area of Study. In many cases, students may be receiving financial aid and are eligible for work-study. Visit Work-Study for more information. The ACC GROW Hourly Employment Program provides part-time job opportunities for students who do not qualify for work-study. Jobs are often associated with students’ Area of Study, so they may receive career training and continue to learn while earning a paycheck. Visit ACC Grow or check the Jobs and Internships website for more information.
The Riverbat Ambassador programs are student leaders who work in the Office of Student Life. In order to be hired in the Office of Student Life, a student must be awarded work-study through ACC Financial Aid. Visit Riverbat Success for more information.
Learning Labs/Tutoring
Learning Labs across the College provide academic support both online and in-person across disciplines for all currently enrolled students. Our tutors are ACC faculty and subject matter experts who offer assistance with academic and workforce courses. In addition to free tutoring, Learning Labs offer interactive computer applications, student study groups and workshops, and an array of helpful materials and resources. The Learning Lab at each campus provides computer stations and staff assistance to help you reinforce instruction, complete assignments, and activate/access Online Services.
The College offers in-person tutoring sessions that are available on a first-come, first-served basis and online tutoring that is available by appointment. ACC tutors are dedicated professionals whose goal is to help you prepare for course requirements and gain confidence in your skills. Visit Tutoring for more information.
Library Services
Austin Community College District (ACC) provides library services through locations at each campus, select ACC teaching off-site locations, Early College High Schools, and virtually via a website and 24/7 live chat service. Visit ACC Library Services for more information.
Library services and resources include:
-
- Faculty librarians who provide in-person and virtual assistance
- Books and ebooks
- Research databases, digital periodicals, and streaming media collections
- Desktop computers
- Printers, copiers, and scanners
- Reference assistance 24/7
- Group study rooms
- School supply pantry
Collections: Library materials vary by campus. All items are listed in the online library catalog (library.austincc.edu) and may be picked up at any campus library.
The size of a library’s print collection also varies, with larger campuses housing the College’s larger general collections. Materials required for a specific program of study are housed at the program’s campus location, and items can be sent to any ACC library upon request.
Computers in Libraries: Your ACCeID is all you need to use library computers and your valid, current ACC ID card allows you to borrow a laptop for in-library use. You may print from library computers.
For specific information on library policies, visit the ACC Library Services website or consult with any campus librarian.
Student Accessibility Services
Student Accessibility Services (SAS) offices are located at each Austin Community College District (ACC) campus. If you have a disability(neurological, learning disability, ADHD, psychological/mental health, chronic health, deaf and hard of hearing, blind/low vision), you may be eligible for classroom and/or testing accommodations. If you think you may qualify for services, please contact SAS at the campus that is most convenient to you. SAS staff will meet with you to determine reasonable, appropriate, and effective accommodations based on your disability and on the courses in which you are enrolled. Visit Student Accessibility Services for more information.
Student Advocacy Centers
ACC’s Student Advocacy Center provides specialized assistance including, but not limited to:
-
- Childcare Scholarships
- Textbook Collection
- Student Emergency Fund (SEF)
- Applying for state benefits (SNAP, TANF, WIC, and Medicaid)
- Access to sexual and reproductive health information and
- Referrals to food and housing providers
- Resources for pregnant and parenting students
Eligibility for some services is based on your income. You may qualify for these services if you qualify for financial aid. Applications are accepted year-round and are considered on a first-come, first-served basis. Visit Student Advocacy Center for more information.
Student Advocates at each campus also serve as Parenting Student Liaisons to act as a liaison officer for current or incoming students at the college who are the parent or guardian of a child younger than 18 years of age. The liaison officers provide information to students regarding support services and other resources available to the students at ACC. Visit Pregnant and Parenting Students for more information.
Additionally, there are many community services that offer help with childcare, employment, and housing. View ACC and Community Resource List for more information. Note: Links to these community resources are for your information only and not endorsed by ACC. Remember to research facts or claims about services offered.
Student Life
ACC Student Life promotes an environment committed to your personal, emotional, cultural, social, and ethical development. Through Student Life, you may be involved in student clubs, intramural sports, volunteer opportunities, and campus governance. The ACC campus experience can be rich and engaging.
Take advantage of meeting other students and learning and connecting with other interesting people. Visit ACC Student Life for more information.
Student Technology Services (STS)
STS is a centralized team within the Office of Academic Technology that focuses on facilitating access to technology devices and equipment for student use and providing support to students on using academic technologies.
Services
-
- Technical support and student training on tools including Blackboard, Respondus, iPads, Google Suite (Google Docs, Calendar, Sites, etc).
- Student assistance with ACC infrastructure including resetting ACC passwords, claiming ACCmail accounts, wifi. etc.
- Student access to technology to ensure that students have the tools needed to succeed in their ACC courses. A list of technology is available on the Student Technology Services website along with instructions on how to check out technology.
Requesting Services & Support
Visit the Student Technology Services website for more information on available services, hours of operation, and real-time support options by phone, live chat, or email.
Supplemental Instruction
Supplemental Instruction (SI) is an academic support model that uses peer-assisted study sessions. The SI program targets traditionally difficult academic courses and provides regularly scheduled, out-of-class review sessions.
SI study sessions, led by student leaders who previously passed the course, are informal seminars in which classmates compare notes, discuss readings, develop organizational tools, and predict test items. Visit Supplemental Instruction for more information.
Veterans Services
The Austin Community College District (ACC) Veterans Resource Center offers the College’s military and veteran students a central, one-stop location for obtaining essential support services such as VA certification and advising for VA benefits. The 4,000-square-foot center at the Highland Campus also features a lounge area where students can connect with peers and participate in veteran-specific activities. The Veterans Resource Center includes the Military Families Center, where spouses and their children can receive support with adjusting to life in Central Texas and connecting with other military families.
ACC’s Veterans Affairs Office specialists at the Veterans Resource Center and at the Northridge, Riverside, and Round Rock campuses are available to help you and your dependents enroll at ACC, pay for college, and tap into the rich network of support and services to help transition into and through college toward your graduation and/or transfer. Visit ACC’s Veterans Services for more information on the College enrollment process and on veterans resources and services.
Additionally, the VetSuccess on Campus program provides a counselor to help veterans, active duty military, and eligible family members obtain College and community services through hands-on assistance and referrals.
ACC’s VetSuccess counselor can help you:
-
- Manage your education benefits.
- Explore vocations and select a suitable major/career.
- Elect your healthcare benefits with Veterans Healthcare Administration.
- Access, understand, and apply for VA benefits (e.g., Disability Compensation, Life Insurance, Education, Home Loan Guaranty, and Vocational Rehabilitation).
- Get referrals for medical and mental health care.
- Get referrals for readjustment counseling services for eligible veterans and their families.
- Coordinate with other ACC offices to provide veteran-specific services.
- Find job placement assistance and coordinate with Local Veterans’ Employment Representatives (LVER) and Disabled Veterans’ Outreach Programs (DVOP).
- Locate community and other resources.
If you are a veteran, active duty military, or an eligible family member who attends or plans to attend ACC, call 512-223-7041 or come by the Veterans Resource Center at Highland for more information.
Visit Veteran Resources for additional resources and assistance with achieving your educational goals.